Hospice Care in Jacksonville, Texas
Compassionate In-Home Hospice Care for Jacksonville and Cherokee County
When a loved one is facing a life-limiting illness, the most important thing is being together. Many families choose to remain at home in familiar surroundings with the people and comforts that matter most. The Hospice of East Texas is honored to bring expert, compassionate hospice care directly to families in Jacksonville and throughout Cherokee County, so that your loved one never has to leave the place they call home to received the care they deserve.
For more than 40 years, The Hospice of East Texas has been the trusted end-of-life care provider across East Texas. Serving as a nonprofit organization with board-certified physicians, CHAP accreditation and an unwavering commitment to serve every patient, regardless of their ability to pay. Our Tyler office serves as the hub for Jacksonville area patients just a short drive north of Jacksonville and our care teams travel throughout the Cherokee County to be wherever you need us.
Hospice Care Services Available in Jacksonville, TX
We meet patients and families where they are, at home, at an assisted living community or at a skilled nursing facility. Here is how we care for families across the Jacksonville area:
HomeCare – Hospice at Home in Jacksonville
The majority of our patients choose to receive hospice care in their own homes or nursing care facilities. Our HomeCare team travels to Jacksonville and the surrounding communities to provide regular visits and round-the-clock support. Your HomeCare team includes:
- Registered nurses who provide hands-on medical care, manage pain and symptoms, and educate family caregivers on what to expect
- Home health aides who assist with personal care and help maintain the patient’s dignity and comfort
- Social Workers who act as a trusted guide through the care journey, connecting families to community resources and helping navigate difficult decisions
- Chaplains who offer spiritual support and compassionate listening to both patients and family members, of any faith or none
- Trained volunteers who provide companionship, respite for caregivers, and a helping hand when needed
- 24-hour on-call RN phone support, so families in Jacksonville always have a knowledgeable voice available day or night
Our expert, compassionate care is provided wherever you call home in the Jacksonville area your home, a family member’s home, or any residential care setting in Cherokee County.
HomePlace – Inpatient Hospice Facility in Tyler
There are times when care cannot be safely managed at home or families need additional support. For those moments, The Hospice of East Texas offers HomePlace, our inpatient hospice facility located at 4111 University Blvd in Tyler, approximately 25-miles from Jacksonville.
HomePlace is the only inpatient hospice facility of its kind in the entire region. With 28 private rooms, round-the-clock physician and nursing coverage, a patient-to-staff ratio that allows for truly individualized attention, HomePlace is a place where patients and families feel held rather than handed off. Families can stay overnight and the environment with its outdoor gardens, chapel and volunteer care feels more like a home than a medical facility.
Veterans Hospice Care in Cherokee County
The Hospice of East Texas takes the care of our Veterans deeply seriously. Jacksonville and Cherokee County are home to many veterans who deserve care that honors the life they lived and the service the gave.
Veteran hospice care is typically covered at little or not cost through Medicare or VA benefits. Call us to discuss your loved one’s specific coverage.
Pediatric Hospice Care
The Hospice of East Texas is the only hospice provider in this region with a dedicated pediatric hospice program. Specialized care for families facing the profound challenge of caring for a child with a life-limiting illness. If your family near Jacksonville is navigating this journey, please know that you do not have to walk it alone. Our pediatric team brings specialized expertise, deep compassion and family centered support to every child and family we serve.
Grief & Bereavement Support
Our care does not end when a patient passes. The Hospice of East Texas provides ongoing grief support for surviving family members through chaplain services, bereavement counseling, support groups, grief workshops and special remembrance events. These services are available to Jacksonville area families and are provided as part of the standard hospice care experience, usually at no additional cost.
Why Jacksonville Families Choose The Hospice of East Texas
The Only Nonprofit Hospice in the RegionAs a nonprofit, our mission is care – not profit. Generous community support allows us to serve every patient, regardless of their ability to pay. |
Board-Certified Physicians & Expert StaffBoard-certified end-of-life care physicians work alongside experienced nurses and care professionals. This is not contracted or per-diem staff, these are dedicated specialists. |
CHAP Accredited Since 2004CHAP (Community Health Accreditation Partner) accreditation is the gold standard in home and hospice care. We have held this distinction for over 20 years. |
The Only Inpatient Facility in the RegionHomePlace in Tyler is the only inpatient hospice facility of its kind in East Texas giving Jacksonville families access to a level of care unavailable anywhere else nearby. |
The Only Pediatric Hospice Program in the RegionNo other hospice provider in East Texas offers specialized pediatric hospice care. For families in Jacksonville with a seriously ill child, we stand alone in this expertise. |
Honoring Veterans the Way They DeserveWe bring a level of veteran care and recognition that goes far beyond a standard hospice service. Our Veterans deserve to be honored and cared for to our best abilities. |
How to Start Hospice Care for a Jacksonville, TX Family
We know that reaching out for hospice care is one of the most difficult steps a family can take. We want to make it as simple and as gentle as possible.
You do not need a referral to call us. You do not need to have all the answers. You simply need to start the conversation and we will guide you from there.
- Call our office at 903-266-3400 (or toll-free 800-777-9860)
- Our intake team will listen, answer questions, and explain your options – no pressure or obligation
- If hospice is the right fit, we will coordinate with the patient’s physician and can often begin care within 24–48 hours
- We handle the paperwork, coordinate with Medicare or insurance, and bring all necessary equipment to the home
Most hospice care is covered under Medicare Part A, Medicaid or private insurance. The Hospice of East Texas is committed to providing care to every patient in need, regardless of financial situation.
Communities We Serve in and Around Jacksonville, Cherokee County
The Hospice of East Texas serves patients and families throughout Jacksonville and Cherokee County including:
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Jacksonville Alto New Summerfield Reklaw Maydelle |
Rusk Wells Galatin Cuney Dialville |
We also serve families in the Troup and Bullard areas along both sides of the Cherokee County line.
If your community is not listed above, please call us. Our service area is broad covering East Texas and we work to accommodate families throughout the region.
Frequently Asked Questions About Hospice Care in Jacksonville, TX
Does The Hospice of East Texas serve families in Jacksonville, TX?
Yes, we provide hospice services across Cherokee County, including Jacksonville, Rusk, Alto, Wells, New Summerfield, and the surrounding communities. Our hospice team is available to help wherever you call home.
Do you provide hospice care throughout Cherokee County?
Yes, we provide hospice services across Cherokee County, including Jacksonville, Rusk, Alto, Wells, New Summerfield, and the surrounding communities. Our hospice team is available to help wherever you call home.
How quickly can hospice care begin in Jacksonville?
Once a physician certifies a patient’s eligibility, hospice care can typically begin within 24 to 48 hours. Our intake team works quickly to gather the necessary information, coordinate with your loved one’s doctor, and get the care team to your door. In urgent situations, we will do everything possible to expedite that timeline.
Is hospice care covered by Medicare for Cherokee County residents?
Yes. Medicare Part A covers hospice-related care for eligible patients, including physician visits, nursing care, home health aide assistance, medications and equipment related to the terminal diagnosis. Medicaid and most private insurance plans also cover hospice at little or no cost to the patient or family. Call us and we will help you understand your specific coverage.
Can hospice care be provided at a nursing home or assisted living in Jacksonville?
Absolutely. We provide hospice care wherever the patient lives including skilled nursing facilities and assisted living communities in Jacksonville and throughout Cherokee County. We coordinate directly with the facility’s staff to ensure continuity of care.
What if my loved one in Cherokee County needs inpatient hospice care?
If symptoms cannot be managed at home, patients from Jacksonville can be admitted to HomePlace, The Hospice of East Texas’s inpatient facility in Tyler approximately 25 miles away. HomePlace is the only facility of its kind in the region, with 28 private rooms, 24-hour physician and nursing coverage, and a deeply compassionate, family-centered environment. Families can stay overnight with their loved ones.
Do I need a doctor’s referral to contact Hospice of East Texas?
No. You are welcome to call us directly at any time, no referral required. Our care team will talk with you about your loved one’s situation, explain what hospice involves, and help determine whether the time is right. If you would like to move forward, we will contact the physician on your behalf. There is no commitment and no obligation in making that first call.
Is The Hospice of East Texas a nonprofit?
Yes. The Hospice of East Texas is a nonprofit organization, which means our mission is care – not profit. Community support and generous donations allow us to provide care to every patient in the Jacksonville area who needs it, regardless of their ability to pay.